Terms of Service

Last updated: 2026

1. Introduction

Welcome to Brinexa, an educational platform for working with AI, offering a range of courses, informational products, and merchandise. By accessing or using any part of the site at brinexa.digital, you agree to these terms.

2. Services

2.1 Course Services

Brinexa provides live and recorded sessions focused on interacting with AI chat agents and developing applied skills. Scheduling and access details are provided upon enrollment.

2.2 Informational Products

This category covers digital content such as e-books, manuals, and pre-recorded tutorials delivered electronically.

2.3 Merchandise

Brinexa offers branded goods and hardware kits related to AI education. Delivery times vary by destination and are specified at checkout.

3. Refund Policy

3.1 Course Services

Participants may request a refund within 7 calendar days from the date of purchase before accessing any session materials. Approved refunds are processed back to the original payment source within 14 calendar days. After access to session recordings or materials, refunds are not available, due to licensing and content delivery considerations.

3.2 Informational Products

Customers have a 7-day window from delivery to request a refund if the product has not been downloaded or accessed. Once access is granted, the sale is final and no refund is provided, reflecting the instant delivery model.

3.3 Merchandise

Defective or incorrect items can be platformd or refunded within 14 days of receipt. Items must be unused and in original packaging. To initiate an platform or refund, contact customer support with order details.

4. Rescheduling Policy

Live course sessions may be rescheduled up to 24 hours before the start time at no charge. To request a new date or time, reach out to customer support. Rescheduling requests made after this window are subject to availability and may incur adjustment fees.

5. Contact Information

Brinexa
Katara Cultural Village, Building 55, Al Corniche Street, P.O. Box 15910, Doha, Qatar
Phone: +97417909365
Business ID: CR-774982
Website: brinexa.digital